Application of the SMART Analysis Methodology to Enhance the Effectiveness of Organizational Feedback

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dc.contributor.authorButar, Irynaen_US
dc.contributor.authorBrazhnyk, Anastasiiaen_US
dc.date.accessioned2025-07-14T10:02:20Z
dc.date.available2025-07-14T10:02:20Z
dc.date.issued2025
dc.description.abstractDuring the martial law in Ukraine, precise and timely feedback is crucial not only as a tool for managing performance but also as a means to support employees' emotional well-being, resilience, and motivation. In organizational practice, a variety of feedback analysis methods are employed to evaluate communication effectiveness and identify growth opportunities. For instance, the 360° feedback method collects evaluations from peers, subordinates, supervisors, and clients to provide a comprehensive analysis of professional competencies. Pulse surveys consist of short, frequent questionnaires (e.g., weekly) to monitor employee sentiment and facilitate rapid response. The Employee Net Promoter Score (eNPS) measures staff loyalty by assessing their willingness to recommend the organization as a workplace. In our study, we chose the SMART analysis methodology because it offers a dynamic yet straightforward framework that is especially valuable under continuous operational challenges. SMART evaluates feedback through five criteria: Specific—how clearly and unambiguously messages are formulated; Measurable—the extent to which one can assess the outcome or impact of feedback on employee performance; Achievable—whether proposed actions or expectations are realistic given the organization's resources; Relevant—whether feedback aligns with employees' needs and the organization's strategic objectives; and Time-bound—whether feedback is delivered at the moment when it can have the greatest effect.en_US
dc.identifier.citationButar I. Application of the SMART Analysis Methodology to Enhance the Effectiveness of Organizational Feedback / Iryna Butar, Anastasiia Brazhnyk // CloudEARTHi Conference 2025 : book of abstracts, Wrocław, Poland, 09.06 - 11.06.2025 / Wroclaw University of Science and Technology [et al.]. - [S. l. : s. n.], 2025. - Abstract ID: 121.en_US
dc.identifier.urihttps://ekmair.ukma.edu.ua/handle/123456789/35454
dc.language.isoenen_US
dc.relation.sourceCloudEARTHi Conference 2025 : book of abstracts, Wrocław, Poland, 09.06 - 11.06.2025en_US
dc.statusfirst publisheden_US
dc.subjectfeedback analysis methodsen_US
dc.subjectSMART analysis methodologyen_US
dc.subjectspecificen_US
dc.subjectmeasurableen_US
dc.subjectachievableen_US
dc.subjectrelevanten_US
dc.subjecttime-bounden_US
dc.subjectсonference materialsen_US
dc.titleApplication of the SMART Analysis Methodology to Enhance the Effectiveness of Organizational Feedbacken_US
dc.typeConference materialsen_US
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